Custom AI agents that understand your data, workflows, and voice.
From voice systems to embedded copilots, we design agents that work across your stack, preserve business context, follow operating rules, and keep consequential decisions visible to people.
Context
Connected
Knowledge, history, and tools
Control
Reviewable
Human approval and escalation
Operation
Observable
Quality, actions, and outcomes
Capabilities
Agent architecture built around your customer journeys.
Natural conversations that qualify, route, and follow up with clear escalation to people.
- Call deflection + scheduling
- Escalation to humans with full transcript
- Sentiment and intent tracking
Internal copilots embedded in HubSpot, Salesforce, or Notion that draft replies, summaries, and next steps.
- Guided workflows per role
- Secure knowledge retrieval (RAG)
- Compliance logging by default
Agents orchestrate actions across APIs, data warehouses, and SaaS tools with full observability.
- Human-in-the-loop approvals
- Automated QA + regression alerts
- Custom dashboards for execs
Integration layer
Agents stay synchronized with your systems.
We wire automations directly into CRMs, support desks, data warehouses, ad platforms, and custom APIs to ensure agents have the right context and can take real action.
Build process
A predictable path from idea to production agent.
Signal & intent mapping
User journeys, data sources, security constraints, and success measures documented before implementation.
Experience design
Conversation design, fallback logic, governance, and telemetry planned with your team.
Build & validation sprints
LLM + tool orchestration, automated tests, and red-teaming before launch.
Launch & ongoing training
Observability dashboards, reinforcement with real data, and quarterly optimization.
Agent patterns
Patterns to evaluate around your operating context.
Solution blueprint
Clinic intake assistant
Voice AI can collect appointment context, summarize non-emergency intake, and route escalations to staff when appropriate consent, privacy, and healthcare safeguards are in place.
Agent pattern
Revenue follow-up agent
Captures leads from paid channels, enriches intent, qualifies the opportunity, and prepares a structured sales handoff.
Agent pattern
Support & analytics copilot
Unified email + chat agent that classifies, answers, and routes tickets while updating dashboards in Looker.