From the phone call that books a table, to the QR order that reaches the kitchen, to the payslip at month-end — pratap.ai replaces a dozen disconnected tools with a single, affordable platform that runs the busywork for you.
A booking diary here, WhatsApp on someone's personal phone, a POS that forgets the regulars, staff shifts on paper. Guests slip through the cracks and the team drowns in manual work. pratap.ai stitches it into one flow.
of reservation calls go unanswered during the dinner rush — every missed call is a lost table.
no-show rate on un-confirmed bookings, burning covers you can't recover.
average wait just to flag down a waiter and place an order at a full table.
memory of who your regulars are, what they order, or when they last came in.
Each module works on its own, but the real power is the connection: a voice booking becomes a CRM profile, a QR order earns loyalty points, a shift closes into payroll — automatically.
Every table booked, every guest remembered, every follow-up sent — without a human lifting a finger. WhatsApp and an AI voice agent take reservations 24/7 and drop them straight into a living customer record tied to billing.
An AI agent answers the phone in your restaurant's voice, checks live table availability, books, reschedules and cancels — no missed calls, ever.
Guests book, confirm and ask questions on WhatsApp. Auto-confirmations, reminders and "running late?" nudges cut no-shows.
Every guest gets a profile: visit history, favourite dishes, allergies, spend, birthdays — visible to your whole team.
Bookings link to the bill. Spend flows back to the profile, invoices and payment links go out on WhatsApp automatically.
Guest scans the QR at the table, browses the menu, and orders. The kitchen sees it instantly, the waiter gets the pickup, and the guest watches their food move from received to cooking to on its way — live on their own phone.
No app install. Photos, dietary tags, multi-language, and out-of-stock items hidden in real time. Guests order and reorder in taps.
Orders hit the kitchen screen instantly, ticketed and timed. Chefs tap to mark items preparing / ready — no shouting, no lost dockets.
Waiters get "ready for pickup" alerts and can message the kitchen ("table 4 allergy", "hold the rice") right from their handset.
The CRM pushes real-time updates — order received · being cooked · about to be served — so guests always know what's happening.
The people side lives in the exact same system as your guests and orders. Build the roster, track attendance, measure performance and run payroll — no separate HR tool, no spreadsheets.
Drag-and-drop weekly rotas, swap requests, leave management and understaffing alerts before the rush hits.
QR / PIN clock-in, live "who's on the floor" view, and role-based permissions so staff only see what they should.
Orders served, table ratings, tips and sales per waiter — pulled automatically from the ordering module.
Hours roll straight into payroll with tip pooling, so month-end is a click instead of a night of spreadsheets.
This is the core of what we build. Bookings, orders, staff and payments all pour into a single customer database. That database doesn't just store — it triggers the reminders, updates, points and reports automatically. Nothing lives in a silo.
Every guest, order, table and staff member in a single connected database — the single source of truth your whole restaurant runs on.
The best way to understand the platform is to follow a single diner from the moment they think about eating with you to the moment they come back.
GuestDo you have space for two at nine tonight?
pratap.aiWe do — a window table for two at 9 PM. Can I take a name to hold it?
GuestPriya. And we're vegetarian.
pratap.aiDone, Priya — noted vegetarian on your booking. You'll get a WhatsApp confirmation now. See you at 9.
Our job is to make the switch painless. We learn your restaurant first, configure the system to match it, connect it to what you already use, and stay on after launch. Here's exactly how we work.
We sit with you and map how you take bookings, run the floor and pay staff today — the real workflow, not a generic one.
We set up your menu, tables, roles and automations, and craft the WhatsApp and voice agent to sound like your brand.
We plug into your existing billing/POS and payments so nothing has to be re-entered — the system fits your stack.
Hands-on training for managers, waiters and kitchen — simple enough that new hires pick it up in minutes.
We launch one module at a time with us on standby during your first busy services, so nothing breaks at the wrong moment.
Ongoing support, plus we watch the data and suggest tweaks — new automations, offers and reports as you grow.
We start with the pieces that stop money leaking (missed calls, no-shows), then layer in ordering and staff. Nothing is big-bang; each phase is usable the day it ships.
We use battle-tested infrastructure so it's stable from day one and affordable to run — no bespoke hardware, works on the phones and tablets you already have.
Official WhatsApp Business API for compliant, reliable two-way chat and broadcasts.
Conversational AI phone agent with natural speech, connected to live availability.
Fast progressive web apps — guests, kitchen and waiters just open a link. No installs.
UPI, cards and payment links, integrated with your existing billing system.
Replaces your booking tool, WhatsApp, CRM, ordering app and HR sheets. Fewer subscriptions, one login, one team to call.
Voice + WhatsApp AI answer instantly, day or night, in your restaurant's voice — capturing revenue you're losing today.
The CRM turns one-time diners into regulars with automated loyalty, reviews and win-back campaigns that run themselves.
We'll map your exact workflow, start with the phase that pays for itself fastest, and have your first module live within weeks. Let's talk.
Start with Pratap AI →